how-to · Security Open this in the console

Work through the security checklist.

Each machine under a finding shows who handles it, who it is assigned to, when it is due and whether someone has marked it done. A finding closes only when the next check no longer finds it, or when someone accepts it with a reason.

"handled by" says how the finding is dealt with: "BE AI fix" (a fix you approve on the Security page), "patching" (a software update through Patches) or "technician" (written guidance, done by hand). The due date comes from the severity when the finding was first seen: critical 2 days, high 7, medium 30, low 90. Past it, the finding shows "overdue" and counts in the company's overdue number.

Read the checklist columns

Open Security. Under each finding, every machine has handled by, assignee, due and done. A red overdue chip means it is past its due date. waiting for the check means someone marked it done and the next daily check will confirm it.

Finding with assignee, due date with an overdue chip, and done waiting for the check — Remote Desktop open to the internet: assigned to Pat, overdue, marked done and waiting for the check.

Assign it to someone

Pick a person in assignee. It is saved at once; pick unassigned to clear it. For a patching finding, press patching to open the package on Patches and approve the update there.

Finding with Alex chosen as assignee — The Remote Desktop finding moves from Pat to Alex.

Mark it done

When you have dealt with it, press done. Your name and the time are recorded. The finding stays open, showing waiting for the check, until the next check no longer finds it; then it closes by itself.

Finding marked done with the name, time and waiting for the check — Reception PC marked done by Alex, waiting for the next check.

Customer logins see who a finding is assigned to, but not the assign and done controls. The same columns are on each machine's Security tab under Work. Accepting a finding instead: Accept or reopen a security finding.